Package | Description |
---|---|
org.osid.tracking |
The Open Service Interface Definitions for the org.osid.tracking
service.
|
Modifier and Type | Method and Description |
---|---|
IssueList |
BlockingIssueLookupSession.getBlockedIssues(Id blockingIssueId)
Gets any blocked issues as a result of the given
Issue. |
IssueList |
Issue.getBlockers()
Gets the blocking issues.
|
IssueList |
BlockingIssueLookupSession.getBlockingIssues(Id issueId)
Gets any blocking issues of the given
Issue. |
IssueList |
BranchedIssueLookupSession.getBranchedIssues(Id issueId)
Gets any branched issues off of the given
Issue. |
IssueList |
IssueTrackingSession.getClosedIssues(Id queueId)
Gets a list of all closed issues in this queue.
|
IssueList |
IssueTrackingSession.getClosedIssuesByAssignee(Id queueId,
Id resourceId)
Gets a list of closed issues that were ever assigned to the given
resource.
|
IssueList |
IssueTrackingSession.getClosedIssuesByCreateDate(Id queueId,
DateTime from,
DateTime to)
Gets a list of closed issues that were created between the given date
range inclusive.
|
IssueList |
IssueTrackingSession.getClosedIssuesByTopic(Id queueId,
Id topicId)
Gets a list of issues by topic which may include issues of any child
topic.
|
IssueList |
Issue.getDuplicateIssues()
Gets the duplicate issues.
|
IssueList |
IssueLookupSession.getIssues()
Gets all issues.
|
IssueList |
IssueSearchResults.getIssues()
Gets the issue list resulting from a search.
|
IssueList |
IssueTrackingSession.getIssuesByActiveDate(Id queueId,
DateTime date)
Gets a list of all issues that were in an open status on the given
date.
|
IssueList |
IssueFrontOfficeSession.getIssuesByFrontOffice(Id frontOfficeId)
Gets the list of
Issues associated with a
FrontOffice. |
IssueList |
IssueFrontOfficeSession.getIssuesByFrontOffices(IdList frontOfficeIds)
Gets the list of
Issues corresponding to a list of
FrontOffices. |
IssueList |
IssueLookupSession.getIssuesByGenusType(Type issueGenusType)
Gets an
IssueList corresponding to the given issue
genus Type which does not include issues of types
derived from the specified Type. |
IssueList |
IssueLookupSession.getIssuesByIds(IdList issueIds)
Gets an
IssueList corresponding to the given
IdList. |
IssueList |
IssueLookupSession.getIssuesByParentGenusType(Type issueGenusType)
Gets an
IssueList corresponding to the given issue
genus Type and include any additional issues with genus
types derived from the specified Type. |
IssueList |
IssueQuerySession.getIssuesByQuery(IssueQuery issueQuery)
Gets a list of
Issues matching the given issue query. |
IssueList |
IssueLookupSession.getIssuesByRecordType(Type issueRecordType)
Gets an
IssueList containing the given issue record
Type. |
IssueList |
IssueResourcingSession.getIssuesByResource(Id resourceId)
Gets a list of issues assigned to a resource.
|
IssueList |
IssueResourcingSession.getIssuesByResourceForQueue(Id queueId,
Id resourceId)
Gets a list of issues assigned to a resource in a given queue.
|
IssueList |
IssueLookupSession.getIssuesForCustomer(Id resourceId)
Gets a list of issues by customer.
|
IssueList |
IssueLookupSession.getIssuesForCustomerOnDate(Id resourceId,
DateTime from,
DateTime to)
Gets a list of issues for a customer effective beginning in the date
range.
|
IssueList |
IssueLookupSession.getIssuesForQueue(Id queueId)
Gets a list of issues by queue.
|
IssueList |
IssueLookupSession.getIssuesForQueueAndCustomer(Id queueId,
Id resourceId)
Gets a list of issues by queue and customer.
|
IssueList |
IssueLookupSession.getIssuesForQueueAndCustomerOnDate(Id queueId,
Id resourceId,
DateTime from,
DateTime to)
Gets a list of issues for a queue and customer effective beginning in
the date range.
|
IssueList |
IssueLookupSession.getIssuesForQueueOnDate(Id queueId,
DateTime from,
DateTime to)
Gets a list of issues for a queue effective beginning in the date
range.
|
IssueList |
IssueLookupSession.getIssuesOnDate(DateTime from,
DateTime to)
Gets a list of issues effective beginning in the date range.
|
IssueList |
IssueTrackingSession.getIssuesSinceDate(Id queueId,
DateTime date)
Gets a list of all issues created since the given date.
|
IssueList |
DuplicateIssueLookupSession.getLinkedIssues(Id issueId)
Gets any linked issues for the given
Issue. |
IssueList |
MyIssueSession.getMyClosedIssues()
Gets closed issues where the agent is the customer.
|
IssueList |
MyIssueSession.getMyIssues()
Gets all issues for the agent.
|
IssueList |
MyIssueSession.getMyIssuesInProgress()
Gets the list of open issues in progress
. |
IssueList |
MyIssueSession.getMyOpenIssues()
Gets open issues where the agent is the customer.
|
IssueList |
MyIssueSession.getMyOpenIssuesSinceDate(DateTime date)
Gets a list of issues opened since given date.
|
IssueList |
IssueTrackingSession.getOpenIdleIssues(Id queueId,
DateTime date)
Gets a list of open issues that have been idle since the given date.
|
IssueList |
IssueTrackingSession.getOpenIssues(Id queueId)
Gets a list of all open issues in a queue.
|
IssueList |
IssueTrackingSession.getOpenIssuesByAssignee(Id queueId,
Id resourceId)
Gets a list of open issues assigned to the given resource.
|
IssueList |
IssueTrackingSession.getOpenIssuesByTopic(Id queueId,
Id subjectId)
Gets a list of issues by topic which may include issues of any child
topic.
|
IssueList |
IssueTrackingSession.getOpenUnassignedIssues(Id queueId)
Gets a list of all open unassigned issues in this queue.
|
IssueList |
SubtaskIssueLookupSession.getSubtasks(Id issueId)
Gets any subtasks for the given
Issue. |