Interface | osid.tracking.MyIssueSession | ||
---|---|---|---|
Implements | osid.OsidSession | ||
Description |
This session defines methods for retrieving issues. This lookup session defines several views:
Issues may have an additional records indicated by their
respective record types. The record may not be accessed
through a cast of the | ||
Method | getFrontOfficeId | ||
Description |
Gets the | ||
Return | osid.id.Id | the FrontOffice Id associated with this session | |
Compliance | mandatory | This method must be implemented. | |
Method | getFrontOffice | ||
Description |
Gets the | ||
Return | osid.tracking.FrontOffice | the front office | |
Errors | OPERATION_FAILED | unable to complete request | |
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | canLookupMyIssues | ||
Description |
Tests if this user can perform | ||
Return | boolean | false if lookup methods are not authorized, true
otherwise | |
Compliance | mandatory | This method must be implemented. | |
Method | useComparativeIssueView | ||
Description |
The returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error. This view is used when greater interoperability is desired at the expense of precision. | ||
Compliance | mandatory | This method is must be implemented. | |
Method | usePlenaryIssueView | ||
Description |
A complete view of the | ||
Compliance | mandatory | This method is must be implemented. | |
Method | getMyOpenIssues | ||
Description |
Gets open issues where the agent is the customer. In
plenary mode, the returned list contains all of the
issues, list, in the order of the list, including
duplicates, or an error results if an | ||
Return | osid.tracking.IssueList | the returned IssueList | |
Errors | OPERATION_FAILED | unable to complete request | |
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getMyIssuesInProgress | ||
Description |
Gets the list of open issues in progress | ||
Return | osid.tracking.IssueList | the returned Issue list | |
Errors | OPERATION_FAILED | unable to complete request | |
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getMyClosedIssues | ||
Description |
Gets closed issues where the agent is the customer. In
plenary mode, the returned list contains all of the
issues, list, in the order of the list, including
duplicates, or an error results if an | ||
Return | osid.tracking.IssueList | the returned IssueList | |
Errors | OPERATION_FAILED | unable to complete request | |
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getMyOpenIssuesSinceDate | ||
Description |
Gets a list of issues opened since given date. | ||
Parameters | osid.calendaring.DateTime | date | a date |
Return | osid.tracking.IssueList | the returned Issue list | |
Errors | NULL_ARGUMENT | date is null | |
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getMyIssues | ||
Description |
Gets all issues for the agent. | ||
Return | osid.tracking.IssueList | the returned Issue list | |
Errors | OPERATION_FAILED | unable to complete request | |
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. |