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OSID Specifications
tracking package
Version 3.0.0
Interfaceosid.tracking.QueueQuery
Implementsosid.OsidGovernatorQuery
Used Byosid.tracking.FrontOfficeQuery
osid.tracking.IssueQuery
osid.tracking.QueueQuerySession
osid.tracking.QueueSearchSession
osid.tracking.QueueSmartFrontOfficeSession
osid.tracking.rules.QueueConstrainerQuery
osid.tracking.rules.QueueEnablerQuery
osid.tracking.rules.QueueEnablerSmartFrontOfficeSession
osid.tracking.rules.QueueProcessorQuery
Description

This is the query for searching queues. Each method match specifies an AND term while multiple invocations of the same method produce a nested OR .

MethodmatchManagerId
Description

Sets a manager Id for this query.

Parametersosid.id.IdmanagerIda manager Id
booleanmatchtrue for a positive match, false for a negative match
ErrorsNULL_ARGUMENTmanagerId is null
CompliancemandatoryThis method must be implemented.
MethodclearManagerIdTerms
Description

Clears the manager Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsManagerQuery
Description

Tests if a ResourceQuery is available.

Returnbooleantrue if a manager query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetManagerQuery
Description

Gets the query for a manager. Multiple retrievals produce a nested OR term.

Returnosid.resource.ResourceQuerythe manager query
ErrorsUNIMPLEMENTEDsupportsManagerQuery() is false
ComplianceoptionalThis method must be implemented if supportsManagerQuery() is true .
MethodmatchAnyManager
Description

Matches objects with any manager.

Parametersbooleanmatchtrue to match objects with any manager, false to match objects with no manager
CompliancemandatoryThis method must be implemented.
MethodclearManagerTerms
Description

Clears the manager query terms.

CompliancemandatoryThis method must be implemented.
MethodmatchIssueId
Description

Sets the issue Id for this query to match queues that pass through issues.

Parametersosid.id.IdissueIdthe issue Id
booleanmatchtrue for a positive match, false for a negative match
ErrorsNULL_ARGUMENTissueId is null
CompliancemandatoryThis method must be implemented.
MethodclearIssueIdTerms
Description

Clears the issue Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsIssueQuery
Description

Tests if a IssueQuery is available.

Returnbooleantrue if a issue query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetIssueQuery
Description

Gets the query for a issue. Multiple retrievals produce a nested OR term.

Returnosid.tracking.IssueQuerythe issue query
ErrorsUNIMPLEMENTEDsupportsIssueQuery() is false
ComplianceoptionalThis method must be implemented if supportsIssueQuery() is true .
MethodmatchAnyIssue
Description

Matches log entries that go through any issue.

Parametersbooleanmatchtrue to match log entries with any issue, false to match log entries with no issue
CompliancemandatoryThis method must be implemented.
MethodclearIssueTerms
Description

Clears the issue query terms.

CompliancemandatoryThis method must be implemented.
MethodmatchFrontOfficeId
Description

Sets the front office Id for this query to match queues assigned to front offices.

Parametersosid.id.IdfrontOfficeIdthe front office Id
booleanmatchtrue for a positive match, false for a negative match
ErrorsNULL_ARGUMENTfrontOfficeId is null
CompliancemandatoryThis method must be implemented.
MethodclearFrontOfficeIdTerms
Description

Clears the front office Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsFrontOfficeQuery
Description

Tests if a FrontOfficeQuery is available.

Returnbooleantrue if a front office query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetFrontOfficeQuery
Description

Gets the query for a front office. Multiple retrievals produce a nested OR term.

Returnosid.tracking.FrontOfficeQuerythe front office query
ErrorsUNIMPLEMENTEDsupportsFrontOfficeQuery() is false
ComplianceoptionalThis method must be implemented if supportsFrontOfficeQuery() is true .
MethodclearFrontOfficeTerms
Description

Clears the front office query terms.

CompliancemandatoryThis method must be implemented.
MethodgetQueueQueryRecord
Description

Gets the queue query record corresponding to the given Queue record Type . Multiple record retrievals produce a nested OR term.

Parametersosid.type.TypequeueRecordTypea queue record type
Returnosid.tracking.records.QueueQueryRecordthe queue query record
ErrorsNULL_ARGUMENTqueueRecordType is null
OPERATION_FAILEDunable to complete request
UNSUPPORTEDhasRecordType(queueRecordType) is false
CompliancemandatoryThis method must be implemented.