Package org.osid.resourcing

package org.osid.resourcing

The Open Service Interface Definitions for the org.osid.resourcing service.

The Resourcing OSID provides a means for resourcing work. The Resourcing OSID works in conjunction with the Workflow OSID, Learning OSID, and Tracking OSID to manage the assignment of Resources to Work as part an an overall work management system.

Work

Work is an abstract concept that represents a task that needs to be performed by workers. Workers may require a competency in order to perform the work.

Competencies

A Competency is described as a set of learning Objectives . A worker meets the requirements of Work if the worker (Resource ) has a Proficiency for the related learning Objectives managed in the Learning OSID.

Jobs

A Job is a collection of Work that is performed on an ongoing basis. The distinction between a Job and Work is that Work is a specific instance of a task while the Job represents the overall goal and may be perpetual. For example, a construction project is a Job that has many project components. One of the project components is the installation of electrical panels throughout the building. Each electrical panel is a Work that requires a certain Competency . The Competency indicates that the installation needs to be performed by an electrician with a Proficiency in such installations.

A Job is an OsidGovernator that governs Work and the operation of matching Resources based on the Proficiencies of the Resource and the Competencies required by the Work .

Availabilities

Availability indicates the Resources available to assign to Work in a Job . An Availability is an OsidRelationship between a Resource and a Job qualified by a set of Competencies .

Commissions

A Commission is the assignment of a Resource to Work . A Commission is an OsidRelationship between a Resource and Work qualified by the Competency used.

Commissions may be assigned manually or automatically based on the rules of the Job. For example, a call center may route trouble tickets to a set of resources in second tier support based on the subject matter of the problem report. The trouble ticket is the Work within the Job of the call center. The subject matter is described as a required Competency and each resource in the second tier support group has a set of Proficiencies in various areas. The system selects the best Resource match optimizing the load distribution based on the Availability and the existing Commissions of the Resources .

Effort

Effort tracks the effort expended by a Resource on Work. Effort is an OsidRelationship between a Resource and a Commission .

Foundry Cataloging

Jobs , Work , Competencies , Availabilities , Commissions , and Effort may be organized into federateable OsidCatalogs . A Foundry is the OsidCatalog for the Resourcing OSID.

Sub Packages

The Resourcing OSID contains a Resourcing Rules OSID for managing the rules for operating Jobs and enabling Commissions and Availability .

Copyright © 2010 Ingenescus. All Rights Reserved.

This Work is being provided by the copyright holder(s) subject to the following license. By obtaining, using and/or copying this Work, you agree that you have read, understand, and will comply with the following terms and conditions.

Permission to use, copy and distribute unmodified versions of this Work, for any purpose, without fee or royalty is hereby granted, provided that you include the above copyright notices and the terms of this license on ALL copies of the Work or portions thereof.

You may modify or create Derivatives of this Work only for your internal purposes. You shall not distribute or transfer any such Derivative of this Work to any location or to any third party. For the purposes of this license, "Derivative" shall mean any derivative of the Work as defined in the United States Copyright Act of 1976, such as a translation or modification.

This Work and the information contained herein is provided on an "AS IS" basis WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE WORK OR THE USE OR OTHER DEALINGS IN THE WORK.

The export of software employing encryption technology may require a specific license from the United States Government. It is the responsibility of any person or organization contemplating export to obtain such a license before exporting this Work.

Related Packages

Package	Description
org.osid	The Open Service Interface Definitions for the org.osid service.
org.osid.resourcing.batch	The Open Service Interface Definitions for the org.osid.resourcing.batch service.
org.osid.resourcing.records
org.osid.resourcing.rules	The Open Service Interface Definitions for the org.osid.resourcing.rules service.

Interfaces

Class	Description
Availability	An Availability represents a resource's availability for work.
AvailabilityAdminSession	This session creates, updates, and deletes Availabilities .
AvailabilityForm	This is the form for creating and updating Availabilities .
AvailabilityFoundryAssignmentSession	This session provides methods to re-assign Availabilities to Foundry mappings.
AvailabilityFoundrySession	This session provides methods to retrieve Availability to Foundry availabilities.
AvailabilityList	Like all OsidLists , AvailabilityList provides a means for accessing Availability elements sequentially either one at a time or many at a time.
AvailabilityLookupSession	This session defines methods for retrieving availabilities.
AvailabilityNotificationSession	This session defines methods to receive notifications on adds/changes to Availability objects in this Foundry .
AvailabilityQuery	This is the query for searching availabilities.
AvailabilityQueryInspector	This is the query inspector for examining availability queries.
AvailabilityQuerySession	This session provides methods for searching among Availability objects.
AvailabilityReceiver	The availability receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted availabilities.
AvailabilitySearch	The search interface for governing availability searches.
AvailabilitySearchOrder	An interface for specifying the ordering of search results.
AvailabilitySearchResults	This interface provides a means to capture results of a search.
AvailabilitySearchSession	This session provides methods for searching among Availability objects.
AvailabilitySmartFoundrySession	This session manages queries and sequencing to create "smart" dynamic catalogs.
Commission	A Commission represents a commitment of a resource for work.
CommissionAdminSession	This session creates, updates, and deletes Commissions .
CommissionForm	This is the form for creating and updating Commissions .
CommissionFoundryAssignmentSession	This session provides methods to re-assign Commissions to Foundry mappings.
CommissionFoundrySession	This session provides methods to retrieve Commission to Foundry mappings.
CommissionList	Like all OsidLists , CommissionList provides a means for accessing Commission elements sequentially either one at a time or many at a time.
CommissionLookupSession	This session provides methods for retrieving Commission relationships.
CommissionNotificationSession	This session defines methods to receive notifications on adds/changes to Commission objects in this Foundry .
CommissionQuery	This is the query for searching commissions.
CommissionQueryInspector	This is the query inspector for examining commission queries.
CommissionQuerySession	This session provides methods for searching among Commission objects.
CommissionReceiver	The commission receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted Commission objects.
CommissionSearch	The search interface for governing commission searches.
CommissionSearchOrder	An interface for specifying the ordering of search results.
CommissionSearchResults	This interface provides a means to capture results of a search.
CommissionSearchSession	This session provides methods for searching among Commission objects.
CommissionSmartFoundrySession	This session manages queries and sequencing to create "smart" dynamic catalogs.
Competency	A Competency is a skill required for a work.
CompetencyAdminSession	This session creates, updates, and deletes Competencies .
CompetencyForm	This is the form for creating and updating Competencies .
CompetencyFoundryAssignmentSession	This session provides methods to re-assign Competency to Foundry mappings.
CompetencyFoundrySession	This session provides methods to retrieve Competency to Foundry mappings.
CompetencyList	Like all OsidLists , CompetencyList provides a means for accessing Competency elements sequentially either one at a time or many at a time.
CompetencyLookupSession	This session provides methods for retrieving premade Competencies .
CompetencyNotificationSession	This session defines methods to receive notifications on adds/changes to Competency objects in this Foundry .
CompetencyQuery	This is the query for searching competencies.
CompetencyQueryInspector	This is the query inspector for examining competency queries.
CompetencyQuerySession	This session provides methods for searching among Competency objects.
CompetencyReceiver	The competency receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted competencies.
CompetencySearch	The search interface for governing competency searches.
CompetencySearchOrder	An interface for specifying the ordering of search results.
CompetencySearchResults	This interface provides a means to capture results of a search.
CompetencySearchSession	This session provides methods for searching among Competency objects.
CompetencySmartFoundrySession	This session manages queries and sequencing to create "smart" dynamic catalogs.
Effort	An Effort captures actual time spent on a commission.
EffortAdminSession	This session creates, updates, and deletes Efforts .
EffortForm	This is the form for creating and updating Efforts .Like all OsidForm objects, various data elements may be set here for use in the create and update methods in the EffortAdminSession .
EffortFoundryAssignmentSession	This session provides methods to re-assign Efforts to Foundry mappings.
EffortFoundrySession	This session provides methods to retrieve Effort to Foundry mappings.
EffortList	Like all OsidLists , EffortList provides a means for accessing Effort elements sequentially either one at a time or many at a time.
EffortLookupSession	This session provides methods for retrieving Effort objects.
EffortNotificationSession	This session defines methods to receive notifications on adds/changes to Effort objects in this Foundry .
EffortQuery	This is the query for searching efforts.
EffortQueryInspector	This is the query inspector for examining effort queries.
EffortQuerySession	This session provides methods for searching among Effort objects.
EffortReceiver	The effort receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted Effort objects.
EffortSearch	The search interface for governing effort searches.
EffortSearchOrder	An interface for specifying the ordering of search results.
EffortSearchResults	This interface provides a means to capture results of a search.
EffortSearchSession	This session provides methods for searching among Effort objects.
EffortSmartFoundrySession	This session manages queries and sequencing to create "smart" dynamic catalogs.
Foundry	A Foundry represents a collection of jobs.
FoundryAdminSession	This session creates, updates, and deletes Foundries .
FoundryForm	This is the form for creating and updating foundries.
FoundryHierarchyDesignSession	This session defines methods for managing a hierarchy of Foundry objects.
FoundryHierarchySession	This session defines methods for traversing a hierarchy of Foundry objects.
FoundryList	Like all OsidLists , FoundryList provides a means for accessing Foundry elements sequentially either one at a time or many at a time.
FoundryLookupSession	This session provides methods for retrieving Foundry objects.
FoundryNode	This interface is a container for a partial hierarchy retrieval.
FoundryNodeList	Like all OsidLists , FoundryNodeList provides a means for accessing FoundryNode elements sequentially either one at a time or many at a time.
FoundryNotificationSession	This session defines methods to receive notifications on adds/changes to Foundry objects.
FoundryQuery	This is the query for searching foundries.
FoundryQueryInspector	This is the query inspector for examining foundry queries.
FoundryQuerySession	This session provides methods for searching among Foundry objects.
FoundryReceiver	The foundry receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted Foundry objects.
FoundrySearch	The search interface for governing foundry searches.
FoundrySearchOrder	An interface for specifying the ordering of search results.
FoundrySearchResults	This interface provides a means to capture results of a search.
FoundrySearchSession	This session provides methods for searching among Foundry objects.
Job	A Job .
JobAdminSession	This session creates, updates, and deletes Jobs .
JobForm	This is the form for creating and updating Jobs .Like all OsidForm objects, various data elements may be set here for use in the create and update methods in the JobAdminSession .
JobFoundryAssignmentSession	This session provides methods to re-assign Jobs to Foundry mappings.
JobFoundrySession	This session provides methods to retrieve Job to Foundry resourcings.
JobList	Like all OsidLists , JobList provides a means for accessing Job elements sequentially either one at a time or many at a time.
JobLookupSession	This session provides methods for retrieving Job objects.
JobNotificationSession	This session defines methods to receive notifications on adds/changes to Job objects in this Foundry .
JobQuery	This is the query for searching jobs.
JobQueryInspector	This is the query inspector for examining job queries.
JobQuerySession	This session provides methods for searching among Job objects.
JobReceiver	The job receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted Job objects.
JobResourcingSession	This session defines methods for resourcing jobs.
JobSearch	The search interface for governing job searches.
JobSearchOrder	An interface for specifying the ordering of search results.
JobSearchResults	This interface provides a means to capture results of a search.
JobSearchSession	This session provides methods for searching among Job objects.
JobSmartFoundrySession	This session manages queries and sequencing to create "smart" dynamic catalogs.
MyWorkSession	This session defines methods for retrieving work for the resource related to the authenticated agent.
ResourcingManager	The resourcing manager provides access to rules sessions and provides interoperability tests for various aspects of this service.
ResourcingProfile	The resourcing profile describes the interoperability among resourcing services.
ResourcingProxyManager	The resourcing proxy manager provides access to rules sessions and provides interoperability tests for various aspects of this service.
Work	Work is an instance of a job and may require competence.
WorkAdminSession	This session creates, updates, and deletes Work .
WorkForm	This is the form for creating and updating Works .Like all OsidForm objects, various data elements may be set here for use in the create and update methods in the WorkAdminSession .
WorkFoundryAssignmentSession	This session provides methods to re-assign Works to Foundry mappings.
WorkFoundrySession	This session provides methods to retrieve Work to Foundry resourcings.
WorkList	Like all OsidLists , WorkList provides a means for accessing Work elements sequentially either one at a time or many at a time.
WorkLookupSession	This session provides methods for retrieving Work objects.
WorkNotificationSession	This session defines methods to receive notifications on adds/changes to Work objects in this Foundry .
WorkQuery	This is the query for searching works.
WorkQueryInspector	This is the query inspector for examining work queries.
WorkQuerySession	This session provides methods for searching among Work objects.
WorkReceiver	The work receiver is the consumer supplied interface for receiving notifications pertaining to new, updated or deleted Work objects.
WorkSearch	The search interface for governing work searches.
WorkSearchOrder	An interface for specifying the ordering of search results.
WorkSearchResults	This interface provides a means to capture results of a search.
WorkSearchSession	This session provides methods for searching among Work objects.
WorkSmartFoundrySession	This session manages queries and sequencing to create "smart" dynamic catalogs.