Interface IssueLookupSession
- All Superinterfaces:
AutoCloseable, Closeable, OsidSession, OsidSession
This session defines methods for retrieving issues.
This lookup session defines several views:
- comparative view: elements may be silently omitted or re-ordered
- plenary view: provides a complete result set or is an error condition
- isolated front office view: All issue methods in this session
operate, retrieve and pertain to issues defined explicitly in the
current front office. Using an isolated view is useful for managing
Issueswith theIssueAdminSession. - federated front office view: All issue lookup methods in this session operate, retrieve and pertain to all issues defined in this front office and any other issues implicitly available in this front office through front office inheritence.
- effective issue view: All issue lookup methods return issues where the current date falls in between the effective dates inclusive.
- any effective issue view: Issues of any effective date are returned from methods.
The methods useFederatedFrontOfficeView() and
useIsolatedFrontOfficeView() behave as a radio group and one should be
selected before invoking any lookup methods.
Issues may have an additional records indicated by their respective
record types. The record may not be accessed through a cast of the
Issues .
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Method Summary
Modifier and TypeMethodDescriptionbooleanTests if this user can performIssuelookups.Gets theFrontOfficeassociated with this session.Gets theFrontOfficeIdassociated with this session.Gets theIssuespecified by itsId.Gets all issues.getIssuesByGenusType(Type issueGenusType) Gets anIssueListcorresponding to the given issue genusTypewhich does not include issues of types derived from the specifiedType.getIssuesByIds(IdList issueIds) Gets anIssueListcorresponding to the givenIdList.getIssuesByParentGenusType(Type issueGenusType) Gets anIssueListcorresponding to the given issue genusTypeand include any additional issues with genus types derived from the specifiedType.getIssuesByRecordType(Type issueRecordType) Gets anIssueListcontaining the given issue recordType.getIssuesForCustomer(Id resourceId) Gets a list of issues by customer.getIssuesForCustomerOnDate(Id resourceId, DateTime from, DateTime to) Gets a list of issues for a customer effective beginning in the date range.getIssuesForQueue(Id queueId) Gets a list of issues by queue.getIssuesForQueueAndCustomer(Id queueId, Id resourceId) Gets a list of issues by queue and customer.getIssuesForQueueAndCustomerOnDate(Id queueId, Id resourceId, DateTime from, DateTime to) Gets a list of issues for a queue and customer effective beginning in the date range.getIssuesForQueueOnDate(Id queueId, DateTime from, DateTime to) Gets a list of issues for a queue effective beginning in the date range.getIssuesOnDate(DateTime from, DateTime to) Gets a list of issues effective beginning in the date range.voidAll issues of any effective dates are returned by methods in this session.voidThe returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error.voidOnly issues whose effective dates are current are returned by methods in this session.voidFederates the view for methods in this session.voidIsolates the view for methods in this session.voidA complete view of theIssuereturns is desired.Methods inherited from interface OsidSession
closeMethods inherited from interface OsidSession
getAuthenticatedAgent, getAuthenticatedAgentId, getClockRate, getDate, getEffectiveAgent, getEffectiveAgentId, getFormatType, getLocale, isAuthenticated, startTransaction, supportsTransactionsModifier and TypeMethodDescriptionGets the agent authenticated to this session.Gets theIdof the agent authenticated to this session.Gets the rate of the service clock.getDate()Gets the service date which may be the current date or the effective date in which this session exists.Gets the effective agent in use by this session.Gets theIdof the effective agent in use by this session.Gets theDisplayTextformatTypepreference in effect for this session.Gets the locale indicating the localization preferences in effect for this session.booleanTests if an agent is authenticated to this session.Starts a new transaction for this sesson.booleanTests for the availability of transactions.
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Method Details
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getFrontOfficeId
Id getFrontOfficeId()Gets theFrontOfficeIdassociated with this session.- Returns:
- the
FrontOffice Idassociated with this session - Compliance:
mandatory- This method must be implemented.
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getFrontOffice
Gets theFrontOfficeassociated with this session.- Returns:
- the front office
- Throws:
OperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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canLookupIssues
boolean canLookupIssues()Tests if this user can performIssuelookups. A return of true does not guarantee successful authorization. A return of false indicates that it is known all methods in this session will result in aPERMISSION_DENIED. This is intended as a hint to an application that may not offer lookup operations to unauthorized users.- Returns:
falseif lookup methods are not authorized,trueotherwise- Compliance:
mandatory- This method must be implemented.
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useComparativeIssueView
void useComparativeIssueView()The returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error. This view is used when greater interoperability is desired at the expense of precision.- Compliance:
mandatory- This method is must be implemented.
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usePlenaryIssueView
void usePlenaryIssueView()A complete view of theIssuereturns is desired. Methods will return what is requested or result in an error. This view is used when greater precision is desired at the expense of interoperability.- Compliance:
mandatory- This method is must be implemented.
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useFederatedFrontOfficeView
void useFederatedFrontOfficeView()Federates the view for methods in this session. A federated view will include issues in front offices which are children of this front office in the front office hierarchy.- Compliance:
mandatory- This method is must be implemented.
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useIsolatedFrontOfficeView
void useIsolatedFrontOfficeView()Isolates the view for methods in this session. An isolated view restricts retrievals to this front office only.- Compliance:
mandatory- This method is must be implemented.
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useEffectiveIssueView
void useEffectiveIssueView()Only issues whose effective dates are current are returned by methods in this session.- Compliance:
mandatory- This method is must be implemented.
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useAnyEffectiveIssueView
void useAnyEffectiveIssueView()All issues of any effective dates are returned by methods in this session.- Compliance:
mandatory- This method is must be implemented.
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getIssue
Issue getIssue(Id issueId) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets theIssuespecified by itsId. In plenary mode, the exactIdis found or aNOT_FOUNDresults. Otherwise, the returnedIssuemay have a differentIdthan requested, such as the case where a duplicateIdwas assigned to anIssueand retained for compatibility. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
issueId- theIdof theIssueto retrieve- Returns:
- the returned
Issue - Throws:
NotFoundException- noIssuefound with the givenIdNullArgumentException-issueIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesByIds
IssueList getIssuesByIds(IdList issueIds) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets anIssueListcorresponding to the givenIdList. In plenary mode, the returned list contains all of the issues specified in theIdlist, in the order of the list, including duplicates, or an error results if anIdin the supplied list is not found or inaccessible. Otherwise, inaccessibleIssuesmay be omitted from the list and may present the elements in any order including returning a unique set. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
issueIds- the list ofIdsto retrieve- Returns:
- the returned
Issuelist - Throws:
NotFoundException- anId wasnot foundNullArgumentException-issueIdsisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesByGenusType
IssueList getIssuesByGenusType(Type issueGenusType) throws OperationFailedException, PermissionDeniedException Gets anIssueListcorresponding to the given issue genusTypewhich does not include issues of types derived from the specifiedType. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
issueGenusType- an issue genus type- Returns:
- the returned
Issuelist - Throws:
NullArgumentException-issueGenusTypeisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesByParentGenusType
IssueList getIssuesByParentGenusType(Type issueGenusType) throws OperationFailedException, PermissionDeniedException Gets anIssueListcorresponding to the given issue genusTypeand include any additional issues with genus types derived from the specifiedType. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
issueGenusType- an issue genus type- Returns:
- the returned
Issuelist - Throws:
NullArgumentException-issueGenusTypeisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesByRecordType
IssueList getIssuesByRecordType(Type issueRecordType) throws OperationFailedException, PermissionDeniedException Gets anIssueListcontaining the given issue recordType. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
issueRecordType- an issue record type- Returns:
- the returned
Issuelist - Throws:
NullArgumentException-issueRecordTypeisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesOnDate
IssueList getIssuesOnDate(DateTime from, DateTime to) throws OperationFailedException, PermissionDeniedException Gets a list of issues effective beginning in the date range. Issues are returned with a start effective date that falls between the requested dates inclusive. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective in addition to being effective in the given date range. In any effective mode, effective issues and those currently expired are returned.- Parameters:
from- start of date rangeto- end of date range- Returns:
- the returned
Issuelist - Throws:
InvalidArgumentException-fromis greater thantoNullArgumentException-fromortoisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesForQueue
Gets a list of issues by queue. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
queueId- a queueId- Returns:
- the returned
Issuelist - Throws:
NullArgumentException-queueIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesForQueueOnDate
IssueList getIssuesForQueueOnDate(Id queueId, DateTime from, DateTime to) throws OperationFailedException, PermissionDeniedException Gets a list of issues for a queue effective beginning in the date range. Issues are returned with a start effective date that falls between the requested dates inclusive. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective in addition to being effective in the given date range. In any effective mode, effective issues and those currently expired are returned.- Parameters:
queueId- a queueIdfrom- start of date rangeto- end of date range- Returns:
- the returned
Issuelist - Throws:
InvalidArgumentException-fromis greater thantoNullArgumentException-queueId, from, ortoisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesForCustomer
IssueList getIssuesForCustomer(Id resourceId) throws OperationFailedException, PermissionDeniedException Gets a list of issues by customer. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
resourceId- a resourceId- Returns:
- the returned
Issuelist - Throws:
NullArgumentException-resourceIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesForCustomerOnDate
IssueList getIssuesForCustomerOnDate(Id resourceId, DateTime from, DateTime to) throws OperationFailedException, PermissionDeniedException Gets a list of issues for a customer effective beginning in the date range. Issues are returned with a start effective date that falls between the requested dates inclusive. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective in addition to being effective in the given date range. In any effective mode, effective issues and those currently expired are returned.- Parameters:
resourceId- a resourceIdfrom- start of date rangeto- end of date range- Returns:
- the returned
Issuelist - Throws:
InvalidArgumentException-fromis greater thantoNullArgumentException-resourceId, from, ortoisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesForQueueAndCustomer
IssueList getIssuesForQueueAndCustomer(Id queueId, Id resourceId) throws OperationFailedException, PermissionDeniedException Gets a list of issues by queue and customer. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Parameters:
queueId- a queueIdresourceId- a resourceId- Returns:
- the returned
Issuelist - Throws:
NullArgumentException-queueIdorresourceIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssuesForQueueAndCustomerOnDate
IssueList getIssuesForQueueAndCustomerOnDate(Id queueId, Id resourceId, DateTime from, DateTime to) throws OperationFailedException, PermissionDeniedException Gets a list of issues for a queue and customer effective beginning in the date range. Issues are returned with a start effective date that falls between the requested dates inclusive. In plenary mode, the returned list contains all known issues or an error results. Otherwise, the returned list may contain only those issues that are accessible through this session. In effective mode, issues are returned that are currently effective in addition to being effective in the given date range. In any effective mode, effective issues and those currently expired are returned.- Parameters:
queueId- a queueIdresourceId- a resourceIdfrom- start of date rangeto- end of date range- Returns:
- the returned
Issuelist - Throws:
InvalidArgumentException-fromis greater thantoNullArgumentException-queueId, resourceId, from, ortoisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getIssues
Gets all issues. In plenary mode, the returned list contains all of the issues, including duplicates, or an error results if anIdin the supplied list is not found or inaccessible. Otherwise, inaccessibleIssuesmay be omitted from the list. In effective mode, issues are returned that are currently effective. In any effective mode, effective issues and those currently expired are returned.- Returns:
- the returned
Issuelist - Throws:
OperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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