Interface QueueLookupSession
- All Superinterfaces:
AutoCloseable, Closeable, OsidSession, OsidSession
This session provides methods for retrieving Queue objects. The
Queue represents a fixed connection between two Issues .
This session defines views that offer differing behaviors when retrieving multiple objects.
- comparative view: elements may be silently omitted or re-ordered
- plenary view: provides a complete set or is an error condition
- isolated front office view: All queue methods in this session
operate, retrieve and pertain to queues defined explicitly in the
current front office. Using an isolated view is useful for managing
Queueswith theQueueAdminSession. - federated front office view: All queue methods in this session operate, retrieve and pertain to all queues defined in this front office and any other queues implicitly available in this front office through front office inheritence.
- active queue view: active queue are returned from methods in this session
- any status queue view: active and inactive queues are returned from methods in this session
Generally, the comparative view should be used for most applications
as it permits operation even if there is data that cannot be accessed. The
methods useFederatedFrontOfficeView() and
useIsolatedFrontOfficeView() behave as a radio group and one should be
selected before invoking any lookup methods.
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Method Summary
Modifier and TypeMethodDescriptionbooleanTests if this user can performQueuelookups.Gets theFrontOfficeassociated with this session.Gets theFrontOfficeIdassociated with this session.Gets theQueuespecified by itsId.Gets allQueues.getQueuesByGenusType(Type queueGenusType) Gets aQueueListcorresponding to the given queue genusTypewhich does not include queues of genus types derived from the specifiedType.getQueuesByIds(IdList queueIds) Gets aQueueListcorresponding to the givenIdList.getQueuesByOwner(Id resourceId) Gets aQueueListfor a provider.getQueuesByParentGenusType(Type queueGenusType) Gets aQueueListcorresponding to the given queue genusTypeand include any additional queues with genus types derived from the specifiedType.getQueuesByRecordType(Type queueRecordType) Gets aQueueListcontaining the given queue recordType.voidOnly active queues are returned from methods in this session.voidBorth active and inactive queues are returned from methods in this session.voidThe returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error.voidFederates the view for methods in this session.voidIsolates the view for methods in this session.voidA complete view of theQueuereturns is desired.Methods inherited from interface OsidSession
closeMethods inherited from interface OsidSession
getAuthenticatedAgent, getAuthenticatedAgentId, getClockRate, getDate, getEffectiveAgent, getEffectiveAgentId, getFormatType, getLocale, isAuthenticated, startTransaction, supportsTransactionsModifier and TypeMethodDescriptionGets the agent authenticated to this session.Gets theIdof the agent authenticated to this session.Gets the rate of the service clock.getDate()Gets the service date which may be the current date or the effective date in which this session exists.Gets the effective agent in use by this session.Gets theIdof the effective agent in use by this session.Gets theDisplayTextformatTypepreference in effect for this session.Gets the locale indicating the localization preferences in effect for this session.booleanTests if an agent is authenticated to this session.Starts a new transaction for this sesson.booleanTests for the availability of transactions.
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Method Details
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getFrontOfficeId
Id getFrontOfficeId()Gets theFrontOfficeIdassociated with this session.- Returns:
- the
FrontOffice Idassociated with this session - Compliance:
mandatory- This method must be implemented.
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getFrontOffice
Gets theFrontOfficeassociated with this session.- Returns:
- the front office
- Throws:
OperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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canLookupQueues
boolean canLookupQueues()Tests if this user can performQueuelookups. A return of true does not guarantee successful authorization. A return of false indicates that it is known all methods in this session will result in aPERMISSION_DENIED. This is intended as a hint to an application that may opt not to offer lookup operations to unauthorized users.- Returns:
falseif lookup methods are not authorized,trueotherwise- Compliance:
mandatory- This method must be implemented.
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useComparativeQueueView
void useComparativeQueueView()The returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error. This view is used when greater interoperability is desired at the expense of precision.- Compliance:
mandatory- This method is must be implemented.
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usePlenaryQueueView
void usePlenaryQueueView()A complete view of theQueuereturns is desired. Methods will return what is requested or result in an error. This view is used when greater precision is desired at the expense of interoperability.- Compliance:
mandatory- This method is must be implemented.
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useFederatedFrontOfficeView
void useFederatedFrontOfficeView()Federates the view for methods in this session. A federated view will include queues in front offices which are children of this front office in the front office hierarchy.- Compliance:
mandatory- This method is must be implemented.
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useIsolatedFrontOfficeView
void useIsolatedFrontOfficeView()Isolates the view for methods in this session. An isolated view restricts lookups to this front office only.- Compliance:
mandatory- This method is must be implemented.
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useActiveQueueView
void useActiveQueueView()Only active queues are returned from methods in this session.- Compliance:
mandatory- This method is must be implemented.
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useAnyStatusQueueView
void useAnyStatusQueueView()Borth active and inactive queues are returned from methods in this session.- Compliance:
mandatory- This method is must be implemented.
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getQueue
Queue getQueue(Id queueId) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets theQueuespecified by itsId. In plenary mode, the exactIdis found or aNOT_FOUNDresults. Otherwise, the returnedQueuemay have a differentIdthan requested, such as the case where a duplicateIdwas assigned to aQueueand retained for compatibility. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Parameters:
queueId-Idof theQueue- Returns:
- the queue
- Throws:
NotFoundException-queueIdnot foundNullArgumentException-queueIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method is must be implemented.
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getQueuesByIds
QueueList getQueuesByIds(IdList queueIds) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets aQueueListcorresponding to the givenIdList. In plenary mode, the returned list contains all of the queues specified in theIdlist, in the order of the list, including duplicates, or an error results if anIdin the supplied list is not found or inaccessible. Otherwise, inaccessibleQueuesmay be omitted from the list and may present the elements in any order including returning a unique set. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Parameters:
queueIds- the list ofIdsto retrieve- Returns:
- the returned
Queuelist - Throws:
NotFoundException- anId wasnot foundNullArgumentException-queueIdsisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueuesByGenusType
QueueList getQueuesByGenusType(Type queueGenusType) throws OperationFailedException, PermissionDeniedException Gets aQueueListcorresponding to the given queue genusTypewhich does not include queues of genus types derived from the specifiedType. In plenary mode, the returned list contains all known queues or an error results. Otherwise, the returned list may contain only those queues that are accessible through this session. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Parameters:
queueGenusType- a queue genus type- Returns:
- the returned
Queuelist - Throws:
NullArgumentException-queueGenusTypeisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueuesByParentGenusType
QueueList getQueuesByParentGenusType(Type queueGenusType) throws OperationFailedException, PermissionDeniedException Gets aQueueListcorresponding to the given queue genusTypeand include any additional queues with genus types derived from the specifiedType. In plenary mode, the returned list contains all known queues or an error results. Otherwise, the returned list may contain only those queues that are accessible through this session. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Parameters:
queueGenusType- a queue genus type- Returns:
- the returned
Queuelist - Throws:
NullArgumentException-queueGenusTypeisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueuesByRecordType
QueueList getQueuesByRecordType(Type queueRecordType) throws OperationFailedException, PermissionDeniedException Gets aQueueListcontaining the given queue recordType. In plenary mode, the returned list contains all known queues or an error results. Otherwise, the returned list may contain only those queues that are accessible through this session. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Parameters:
queueRecordType- a queue record type- Returns:
- the returned
Queuelist - Throws:
NullArgumentException-queueRecordTypeisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueuesByOwner
QueueList getQueuesByOwner(Id resourceId) throws OperationFailedException, PermissionDeniedException Gets aQueueListfor a provider. In plenary mode, the returned list contains all known queues or an error results. Otherwise, the returned list may contain only those queues that are accessible through this session. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Parameters:
resourceId- a resourceId- Returns:
- the returned
Queuelist - Throws:
NullArgumentException-resourceIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueues
Gets allQueues. In plenary mode, the returned list contains all known queues or an error results. Otherwise, the returned list may contain only those queues that are accessible through this session. In active mode, queues are returned that are currently active. In any status mode, active and inactive queues are returned.- Returns:
- a list of
Queues - Throws:
OperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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