Interface QueueEnablerFrontOfficeSession
- All Superinterfaces:
AutoCloseable, Closeable, OsidSession, OsidSession
This session provides methods to retrieve QueueEnabler to
FrontOffice mappings. A QueueEnabler may appear in
multiple FrontOffices . Each front office may have its own
authorizations governing who is allowed to look at it.
This lookup session defines several views:
- comparative view: elements may be silently omitted or re-ordered
- plenary view: provides a complete result set or is an error condition
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Method Summary
Modifier and TypeMethodDescriptionbooleanTests if this user can perform lookups of queue enabler/front office mappings.getFrontOfficeIdsByQueueEnabler(Id queueEnablerId) Gets theFrontOfficeIdsmapped to aQueueEnabler.getFrontOfficesByQueueEnabler(Id queueEnablerId) Gets theFrontOfficesmapped to aQueueEnabler.getQueueEnablerIdsByFrontOffice(Id frontOfficeId) Gets the list ofQueueEnabler Idsassociated with aFrontOffice.getQueueEnablerIdsByFrontOffices(IdList frontOfficeIds) Gets the list ofQueueEnabler Idscorresponding to a list ofFront Offices.getQueueEnablersByFrontOffice(Id frontOfficeId) Gets the list ofQueueEnablersassociated with aFrontOffice.getQueueEnablersByFrontOffices(IdList frontOfficeIds) Gets the list ofQueueEnablerscorresponding to a list ofFront Offices.voidThe returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error.voidA complete view of theQueueEnablerandFrontOfficereturns is desired.Methods inherited from interface OsidSession
closeMethods inherited from interface OsidSession
getAuthenticatedAgent, getAuthenticatedAgentId, getClockRate, getDate, getEffectiveAgent, getEffectiveAgentId, getFormatType, getLocale, isAuthenticated, startTransaction, supportsTransactionsModifier and TypeMethodDescriptionGets the agent authenticated to this session.Gets theIdof the agent authenticated to this session.Gets the rate of the service clock.getDate()Gets the service date which may be the current date or the effective date in which this session exists.Gets the effective agent in use by this session.Gets theIdof the effective agent in use by this session.Gets theDisplayTextformatTypepreference in effect for this session.Gets the locale indicating the localization preferences in effect for this session.booleanTests if an agent is authenticated to this session.Starts a new transaction for this sesson.booleanTests for the availability of transactions.
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Method Details
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canLookupQueueEnablerFrontOfficeMappings
boolean canLookupQueueEnablerFrontOfficeMappings()Tests if this user can perform lookups of queue enabler/front office mappings. A return of true does not guarantee successful authorization. A return of false indicates that it is known lookup methods in this session will result in aPERMISSION_DENIED. This is intended as a hint to an application that may opt not to offer lookup operations to unauthorized users.- Returns:
falseif looking up mappings is not authorized,trueotherwise- Compliance:
mandatory- This method must be implemented.
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useComparativeQueueEnablerFrontOfficeView
void useComparativeQueueEnablerFrontOfficeView()The returns from the lookup methods may omit or translate elements based on this session, such as authorization, and not result in an error. This view is used when greater interoperability is desired at the expense of precision.- Compliance:
mandatory- This method is must be implemented.
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usePlenaryQueueEnablerFrontOfficeView
void usePlenaryQueueEnablerFrontOfficeView()A complete view of theQueueEnablerandFrontOfficereturns is desired. Methods will return what is requested or result in an error. This view is used when greater precision is desired at the expense of interoperability.- Compliance:
mandatory- This method is must be implemented.
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getQueueEnablerIdsByFrontOffice
IdList getQueueEnablerIdsByFrontOffice(Id frontOfficeId) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets the list ofQueueEnabler Idsassociated with aFrontOffice.- Parameters:
frontOfficeId-Idof theFrontOffice- Returns:
- list of related queue enabler
Ids - Throws:
NotFoundException-frontOfficeIdis not foundNullArgumentException-frontOfficeIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueueEnablersByFrontOffice
QueueEnablerList getQueueEnablersByFrontOffice(Id frontOfficeId) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets the list ofQueueEnablersassociated with aFrontOffice.- Parameters:
frontOfficeId-Idof theFrontOffice- Returns:
- list of related queue enablers
- Throws:
NotFoundException-frontOfficeIdis not foundNullArgumentException-frontOfficeIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueueEnablerIdsByFrontOffices
IdList getQueueEnablerIdsByFrontOffices(IdList frontOfficeIds) throws OperationFailedException, PermissionDeniedException Gets the list ofQueueEnabler Idscorresponding to a list ofFront Offices.- Parameters:
frontOfficeIds- list of front officeIds- Returns:
- list of queue enabler
Ids - Throws:
NullArgumentException-frontOfficeIdsisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getQueueEnablersByFrontOffices
QueueEnablerList getQueueEnablersByFrontOffices(IdList frontOfficeIds) throws OperationFailedException, PermissionDeniedException Gets the list ofQueueEnablerscorresponding to a list ofFront Offices.- Parameters:
frontOfficeIds- list of front officeIds- Returns:
- list of queue enablers
- Throws:
NullArgumentException-frontOfficeIdsisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getFrontOfficeIdsByQueueEnabler
IdList getFrontOfficeIdsByQueueEnabler(Id queueEnablerId) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets theFrontOfficeIdsmapped to aQueueEnabler.- Parameters:
queueEnablerId-Idof aQueueEnabler- Returns:
- list of front office
Ids - Throws:
NotFoundException-queueEnablerIdis not foundNullArgumentException-queueEnablerIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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getFrontOfficesByQueueEnabler
FrontOfficeList getFrontOfficesByQueueEnabler(Id queueEnablerId) throws NotFoundException, OperationFailedException, PermissionDeniedException Gets theFrontOfficesmapped to aQueueEnabler.- Parameters:
queueEnablerId-Idof aQueueEnabler- Returns:
- list of front offices
- Throws:
NotFoundException-queueEnablerIdis not foundNullArgumentException-queueEnablerIdisnullOperationFailedException- unable to complete requestPermissionDeniedException- authorization failure- Compliance:
mandatory- This method must be implemented.
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