Interface | osid.tracking.IssueResourcingSession | ||
---|---|---|---|
Implements | osid.OsidSession | ||
Description |
This session defines methods for resourcing issues. | ||
Method | getFrontOfficeId | ||
Description |
Gets the | ||
Return | osid.id.Id | the FrontOffice Id associated with this session | |
Compliance | mandatory | This method must be implemented. | |
Method | getFrontOffice | ||
Description |
Gets the | ||
Return | osid.tracking.FrontOffice | the front office | |
Errors | OPERATION_FAILED | unable to complete request | |
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | canResourceIssues | ||
Description |
Tests if this user can assign resources to | ||
Return | boolean | false if resource assignment methods are not authorized,
true otherwise | |
Compliance | mandatory | This method must be implemented. | |
Method | getResourcesForQueue | ||
Description |
Gets a list of resource assignable in this queue. | ||
Parameters | osid.id.Id | queueId | the Id of a Queue |
Return | osid.resource.ResourceList | a list of resources | |
Errors | NOT_FOUND | queueId not found | |
NULL_ARGUMENT | queueId is null | ||
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getResourcesAvailableForIssue | ||
Description |
Gets a list of candidate resources from this queue available for an issue sorted from best suited. | ||
Parameters | osid.id.Id | issueId | the Id of an Issue |
Return | osid.resource.ResourceList | a list of resources | |
Errors | NOT_FOUND | issueId not found | |
NULL_ARGUMENT | issueId is null | ||
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getIssuesByResource | ||
Description |
Gets a list of issues assigned to a resource. | ||
Parameters | osid.id.Id | resourceId | the Id of a Resource |
Return | osid.tracking.IssueList | a list of issues | |
Errors | NOT_FOUND | resourceId not found | |
NULL_ARGUMENT | resourceId is null | ||
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | getIssuesByResourceForQueue | ||
Description |
Gets a list of issues assigned to a resource in a given queue. | ||
Parameters | osid.id.Id | queueId | the Id of a Queue |
osid.id.Id | resourceId | the Id of a Resource | |
Return | osid.tracking.IssueList | a list of issues | |
Errors | NOT_FOUND | queueId or resourceId not found | |
NULL_ARGUMENT | queueId or resourceId is null | ||
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | assignIssueToResource | ||
Description |
Assigns an | ||
Parameters | osid.id.Id | issueId | the Id of the Issue |
osid.id.Id | resourceId | the Id of the Resource | |
Errors | ALREADY_EXISTS | issueId already assigned | |
NOT_FOUND | issueId or resourceId not found | ||
NULL_ARGUMENT | issueId or resourceId is null | ||
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. | |
Method | unassignIssueFromResource | ||
Description |
Unassigns an | ||
Parameters | osid.id.Id | issueId | the Id of the Issue |
Errors | NOT_FOUND | issueId not found | |
NULL_ARGUMENT | issueId is null | ||
OPERATION_FAILED | unable to complete request | ||
PERMISSION_DENIED | authorization failure | ||
Compliance | mandatory | This method must be implemented. |