OSID - osid.tracking.TrackingManager Service Interface Definition

Interface	osid.tracking.TrackingManager
Implements	`osid.OsidManager`
Implements	`osid.tracking.TrackingProfile`
Used By	`osid.orchestration.OrchestrationManager`
Description	The tracking manager provides access to rules sessions and provides interoperability tests for various aspects of this service. The sessions included in this manager are: `MyIssueSession` : a session to get issues for the authenticated agent `IssueTrackingSession` : a session to examine issues in a queue `IssueResourcingSession` : a session to assign resources to issues `IssueTriagingSession` : a session to reassign issues to queues and topics `IssueLookupSession` : a session to retrieve issues `IssueQuerySession` : a session to query for issues `IssueSearchSession` : a session to search for issues `IssueAdminSession` : a session to create and delete issues `IssueNotificationSession` : a session to receive notifications pertaining to issue changes `IssueHierarchySession` : a session to examine issues in a hierarchy `IssueHierarchyAssignmentSession` : a session to traverse the issue hierarchy `IssueFrontOfficeSession` : a session to lookup issue front office mappings `IssueFrontOfficeAssignmentSession` : a session to manage issue to front office mappings `IssueSmartFrontOfficeSession` : a session to manage dynamic front offices of issues `SubtaskIssueLookupSession` : a session to retrieve issue subtasks `SubtaskIssueAdminSession` : a session to manage issue subtasks `DuplicateIssueLookupSession` : a session to retrieve linked issues `DuplicateIssueAdminSession` : a session to manage linked issues `BranchedIssueLookupSession` : a session to retrieve issue branches `BranchedIssueAdminSession` : a session to manage issue branches `BlockingIssueLookupSession` : a session to retrieve issue blocks `BlockingIssueAdminSession` : a session to manage issue blocks `LogEntryLookupSession` : a session to retrieve issue log entries `IssueMessagingSession` : a session comment on issues and send messages to customers `LogEntryNotificationSession` : a session to receive notifications pertaining to log entries `QueueLookupSession` : a session to retrieve queues `QueueQuerySession` : a session to query for queues `QueueSearchSession` : a session to search for queues `QueueAdminSession` : a session to create and delete queues `QueueNotificationSession` : a session to receive notifications pertaining to queue changes `QueueFrontOfficeSession` : a session to looking issues of queues to front offices `QueueFrontOfficeAssignmentSession` : a session to manage queue to front office mappings `QueueFrontOfficeAssignmentSession` : a session to manage dynamic front offices of queues `QueueResourcingSession` : a session to manage queue resources `FrontOfficeLookupSession` : a session to retrieve front offices `FrontOfficeQuerySession` : a session to search for front offices `FrontOfficeSearchSession` : a session to search for front offices `FrontOfficeAdminSession` : a session to create and delete front offices `FrontOfficeNotificationSession` : a session to receive notifications pertaining to front office changes `FrontOfficeHierarchySession` : a session to traverse a hierarchy of frontOffice `FrontOfficeHierarchyDesignSession` : a session to manage a front office hierarchy
Method	getMyIssueSession
Description	Gets the `OsidSession` associated with the my issue service.
Return	`osid.tracking.MyIssueSession`		a `MyIssueSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsMyIssue()` is `false`
Compliance	`optional`		This method must be implemented if `supportsMyIssue()` is `true` .
Method	getMyIssueSessionForFrontOffice
Description	Gets the `OsidSession` associated with the my issue service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.MyIssueSession`		a `MyIssueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsMyIssue()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsMyIssue()` and `supportsVisibleFederation()` are `true`
Method	getIssueTrackingSession
Description	Gets the `OsidSession` associated with the issue tracking service.
Return	`osid.tracking.IssueTrackingSession`		an `IssueTrackingSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueTracking()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueTracking()` is `true` .
Method	getIssueTrackingSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue tracking service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.IssueTrackingSession`		an `IssueTrackingSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueTracking()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueTracking()` and `supportsVisibleFederation()` are `true`
Method	getIssueResourcingSession
Description	Gets the `OsidSession` associated with the issue resourcing service.
Return	`osid.tracking.IssueResourcingSession`		an `IssueResourcingSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueResourcing()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueResourcing()` is `true` .
Method	getIssueResourcingSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue resourcing service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.IssueResourcingSession`		an `IssueResourcingSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given Id
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueResourcing()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueResourcing()` and `supportsVisibleFederation()` are `true`
Method	getIssueTriagingSession
Description	Gets the `OsidSession` associated with the issue triaging service.
Return	`osid.tracking.IssueTriagingSession`		an `IssueTriagingSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsMyIssueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueTriaging()` is `true` .
Method	getIssueTriagingSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue triaging service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.IssueTriagingSession`		an `IssueTriagingSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueTriaging()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueTriaging()` and `supportsVisibleFederation()` are `true`
Method	getIssueLookupSession
Description	Gets the `OsidSession` associated with the issue lookup service.
Return	`osid.tracking.IssueLookupSession`		an `IssueLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueLookup()` is `true` .
Method	getIssueLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.IssueLookupSession`		an `IssueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueLookup()` and `supportsVisibleFederation()` are `true`
Method	getIssueQuerySession
Description	Gets the `OsidSession` associated with the issue query service.
Return	`osid.tracking.IssueQuerySession`		an `IssueQuerySession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueQuery()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueQuery()` is `true` .
Method	getIssueQuerySessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue query service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.IssueQuerySession`		an `IssueQuerySession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueQuery()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueQuery()` and `supportsVisibleFederation()` are `true`
Method	getIssueSearchSession
Description	Gets the `OsidSession` associated with the issue search service.
Return	`osid.tracking.IssueSearchSession`		an `IssueSearchSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueSearch()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueSearch()` is `true` .
Method	getIssueSearchSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue search service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.IssueSearchSession`		an `IssueSearchSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueSearch()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueSearch()` and `supportsVisibleFederation()` are `true`
Method	getIssueAdminSession
Description	Gets the `OsidSession` associated with the issue administration service.
Return	`osid.tracking.IssueAdminSession`		an `IssueAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueAdmin()` is `true` .
Method	getIssueAdminSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue administration service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.IssueAdminSession`		an `IssueAdminSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given Id
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueAdmin()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueAdmin()` and `supportsVisibleFederation()` are `true`
Method	getIssueNotificationSession
Description	Gets the `OsidSession` associated with the issue notification service.
Parameters	`osid.tracking.IssueReceiver`	`issueReceiver`	the notification callback
Return	`osid.tracking.IssueNotificationSession`		an `IssueNotificationSession`
Errors	NULL_ARGUMENT		`issueReceiver` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueNotification()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueNotification()` is `true` .
Method	getIssueNotificationSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue notification service for the given front office.
Parameters	`osid.tracking.IssueReceiver`	`issueReceiver`	the notification callback
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.IssueNotificationSession`		an `IssueNotificationSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`issueReceiver` or `frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueNotification()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueNotification()` and `supportsVisibleFederation()` are `true`
Method	getIssueFrontOfficeSession
Description	Gets the `OsidSession` to lookup issue/front office trackings.
Return	`osid.tracking.IssueFrontOfficeSession`		an `IssueFrontOfficeSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueFrontOffice()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueFrontOffice()` is `true` .
Method	getIssueFrontOfficeAssignmentSession
Description	Gets the `OsidSession` associated with assigning issues to frontOffices.
Return	`osid.tracking.IssueFrontOfficeAssignmentSession`		an `IssueFrontOfficeAssignmentSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueFrontOfficeAssignment()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueFrontOfficeAssignment()` is `true` .
Method	getIssueSmartFrontOfficeSession
Description	Gets the `OsidSession` to manage locatin smart frontOffices.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.IssueSmartFrontOfficeSession`		an `IssueSmartFrontOfficeSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueSmartFrontOffice()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueSmartFrontOffice()` is `true` .
Method	getSubtaskIssueLookupSession
Description	Gets the `OsidSession` associated with the subtask issue lookup service.
Return	`osid.tracking.SubtaskIssueLookupSession`		a `SubtaskIssueLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsSubtaskIssueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsSubtaskIssueLookup()` is `true` .
Method	getSubtaskIssueLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the subtask issue lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.SubtaskIssueLookupSession`		a `SubtaskIssueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsSubtaskIssueLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsSubtaskIssueLookup()` and `supportsVisibleFederation()` are `true`
Method	getSubtaskIssueAdminSession
Description	Gets the `OsidSession` associated with the subtask issue administration service.
Return	`osid.tracking.SubtaskIssueAdminSession`		a `SubtaskIssueAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsSubtaskIssueAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsSubtaskIssueAdmin()` is `true` .
Method	getSubtaskIssueAdminSessionForFrontOffice
Description	Gets the `OsidSession` associated with the subtask issue administration service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.SubtaskIssueAdminSession`		a `SubtaskIssueAdminSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsSubtaskIssueAdmin()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsSubtaskIssueAdmin()` and `supportsVisibleFederation()` are `true`
Method	getDuplicateIssueLookupSession
Description	Gets the `OsidSession` associated with the duplicate issue lookup service.
Return	`osid.tracking.DuplicateIssueLookupSession`		a `DuplicateIssueLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsDuplicateIssueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsDuplicateIssueLookup()` is `true` .
Method	getDuplicateIssueLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the duplicate issue lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.DuplicateIssueLookupSession`		a `DuplicateIssueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsDuplicateIssueLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsDuplicateIssueLookup()` and `supportsVisibleFederation()` are `true`
Method	getDuplicateIssueAdminSession
Description	Gets the `OsidSession` associated with the duplicate issue administration service.
Return	`osid.tracking.DuplicateIssueAdminSession`		a `DuplicateIssueAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsDuplicateIssueAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsDuplicateIssueAdmin()` is `true` .
Method	getDuplicateIssueAdminSessionForFrontOffice
Description	Gets the `OsidSession` associated with the duplicate issue administration service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.DuplicateIssueAdminSession`		a `DuplicateIssueAdminSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsDuplicateIssueAdmin()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsDuplicateIssueAdmin()` and `supportsVisibleFederation()` are `true`
Method	getBranchedIssueLookupSession
Description	Gets the `OsidSession` associated with the branched issue lookup service.
Return	`osid.tracking.BranchedIssueLookupSession`		a `BranchedIssueLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsBranchedIssueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBranchedIssueLookup()` is `true` .
Method	getBranchedIssueLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the branched issue lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.BranchedIssueLookupSession`		a `BranchedIssueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsBranchedIssueLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBranchedIssueLookup()` and `supportsVisibleFederation()` are `true`
Method	getBranchedIssueAdminSession
Description	Gets the `OsidSession` associated with the branched issue administration service.
Return	`osid.tracking.BranchedIssueAdminSession`		a `BranchedIssueAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsBranchedIssueAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBranchedIssueAdmin()` is `true` .
Method	getBranchedIssueAdminSessionForFrontOffice
Description	Gets the `OsidSession` associated with the branched issue administration service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.BranchedIssueAdminSession`		a `BranchedIssueAdminSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsBranchedIssueAdmin()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBranchedIssueAdmin()` and `supportsVisibleFederation()` are `true`
Method	getBlockingIssueLookupSession
Description	Gets the `OsidSession` associated with the blocking issue lookup service.
Return	`osid.tracking.BlockingIssueLookupSession`		a `BlockingIssueLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsBlockingIssueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBlockingIssueLookup()` is `true` .
Method	getBlockingIssueLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the blocking issue lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.BlockingIssueLookupSession`		a `BlockingIssueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsBlockingIssueLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBlockingIssueLookup()` and `supportsVisibleFederation()` are `true`
Method	getBlockingIssueAdminSession
Description	Gets the `OsidSession` associated with the blocking issue administration service.
Return	`osid.tracking.BlockingIssueAdminSession`		a `BlockingIssueAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsBlockingIssueAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBlockingIssueAdmin()` is `true` .
Method	getBlockingIssueAdminSessionForFrontOffice
Description	Gets the `OsidSession` associated with the blocking issue administration service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the front office
Return	`osid.tracking.BlockingIssueAdminSession`		a `BlockingIssueAdminSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsBlockingIssueAdmin()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsBlockingIssueAdmin()` and `supportsVisibleFederation()` are `true`
Method	getLogEntryLookupSession
Description	Gets the `OsidSession` associated with the log entry lookup service.
Return	`osid.tracking.LogEntryLookupSession`		a `LogEntryLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsLogEntryLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsLogEntryLookup()` is `true` .
Method	getLogEntryLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the log entry lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.LogEntryLookupSession`		a `LogEntryLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsLogEntryLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsLogEntryLookup()` and `supportsVisibleFederation()` are `true`
Method	getIssueMessagingSession
Description	Gets the `OsidSession` associated with the issue messaging service.
Return	`osid.tracking.IssueMessagingSession`		an `IssueMessagingSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsIssueMessaging()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueMessaging()` is `true` .
Method	getIssueMessagingSessionForFrontOffice
Description	Gets the `OsidSession` associated with the issue messaging service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.IssueMessagingSession`		an `IssueMessagingSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsIssueMessaging()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsIssueMessaging()` and `supportsVisibleFederation()` are `true`
Method	getLogEntryNotificationSession
Description	Gets the `OsidSession` associated with the log entry notification service.
Parameters	`osid.tracking.LogEntryReceiver`	`logEntryReceiver`	the notification callback
Return	`osid.tracking.LogEntryNotificationSession`		a `LogEntryNotificationSession`
Errors	NULL_ARGUMENT		`logEntryReceiver` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsLogEntryNotification()` is `false`
Compliance	`optional`		This method must be implemented if `supportsLogEntryNotification()` is `true` .
Method	getLogEntryNotificationSessionForFrontOffice
Description	Gets the `OsidSession` associated with the log entry notification service for the given front office.
Parameters	`osid.tracking.LogEntryReceiver`	`logEntryReceiver`	the notification callback
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.LogEntryNotificationSession`		a `LogEntryNotificationSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`logEntryReceiver` or `frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsLogEntryNotification()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsLogEntryNotification()` and `supportsVisibleFederation()` are `true`
Method	getQueueLookupSession
Description	Gets the `OsidSession` associated with the queue lookup service.
Return	`osid.tracking.QueueLookupSession`		a `QueueLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueLookup()` is `true` .
Method	getQueueLookupSessionForFrontOffice
Description	Gets the `OsidSession` associated with the queue lookup service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueLookupSession`		a `QueueLookupSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueLookup()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueLookup()` and `supportsVisibleFederation()` are `true`
Method	getQueueQuerySession
Description	Gets the `OsidSession` associated with the queue query service.
Return	`osid.tracking.QueueQuerySession`		a `QueueQuerySession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueQuery()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueQuery()` is `true` .
Method	getQueueQuerySessionForFrontOffice
Description	Gets the `OsidSession` associated with the queue query service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueQuerySession`		a `QueueQuerySession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueQuery()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueQuery()` and `supportsVisibleFederation()` are `true`
Method	getQueueSearchSession
Description	Gets the `OsidSession` associated with the queue search service.
Return	`osid.tracking.QueueSearchSession`		a `QueueSearchSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueSearch()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueSearch()` is `true` .
Method	getQueueSearchSessionForFrontOffice
Description	Gets the `OsidSession` associated with the queue search service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueSearchSession`		a `QueueSearchSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueSearch()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueSearch()` and `supportsVisibleFederation()` are `true`
Method	getQueueAdminSession
Description	Gets the `OsidSession` associated with the queue administration service.
Return	`osid.tracking.QueueAdminSession`		a `QueueAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueAdmin()` is `true` .
Method	getQueueAdminSessionForFrontOffice
Description	Gets the `OsidSession` associated with the queue administration service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueAdminSession`		a `QueueAdminSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueAdmin()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueAdmin()` and `supportsVisibleFederation()` are `true`
Method	getQueueNotificationSession
Description	Gets the `OsidSession` associated with the queue notification service.
Parameters	`osid.tracking.QueueReceiver`	`queueReceiver`	the notification callback
Return	`osid.tracking.QueueNotificationSession`		a `QueueNotificationSession`
Errors	NULL_ARGUMENT		`queueReceiver` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueNotification()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueNotification()` is `true` .
Method	getQueueNotificationSessionForFrontOffice
Description	Gets the `OsidSession` associated with the queue notification service for the given front office.
Parameters	`osid.tracking.QueueReceiver`	`queueReceiver`	the notification callback
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueNotificationSession`		a `QueueNotificationSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`queueReceiver` or `frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueNotification()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueNotification()` and `supportsVisibleFederation()` are `true`
Method	getQueueFrontOfficeSession
Description	Gets the `OsidSession` to lookup queue/front office issues.
Return	`osid.tracking.QueueFrontOfficeSession`		a `QueueFrontOfficeSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueFrontOffice()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueFrontOffice()` is `true` .
Method	getQueueFrontOfficeAssignmentSession
Description	Gets the `OsidSession` associated with assigning queues to frontOffices.
Return	`osid.tracking.QueueFrontOfficeAssignmentSession`		a `QueueFrontOfficeAssignmentSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueFrontOfficeAssignment()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueFrontOfficeAssignment()` is `true` .
Method	getQueueSmartFrontOfficeSession
Description	Gets the `OsidSession` to manage queue smart frontOffices.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueSmartFrontOfficeSession`		a `QueueSmartFrontOfficeSession`
Errors	NOT_FOUND		no front office found by the given `Id`
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueSmartFrontOffice()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueSmartFrontOffice()` is `true` .
Method	getQueueResourcingSession
Description	Gets the `OsidSession` associated with the queue resourcing service.
Return	`osid.tracking.QueueResourcingSession`		a `QueueResourcingSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsQueueResourcing()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueResourcing()` is `true` .
Method	getQueueResourcingSessionForFrontOffice
Description	Gets the `OsidSession` associated with the queue resourcing service for the given front office.
Parameters	`osid.id.Id`	`frontOfficeId`	the `Id` of the `FrontOffice`
Return	`osid.tracking.QueueResourcingSession`		a `QueueResourcingSession`
Errors	NOT_FOUND		no `FrontOffice` found by the given Id
	NULL_ARGUMENT		`frontOfficeId` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsQueueResourcing()` or `supportsVisibleFederation()` is `false`
Compliance	`optional`		This method must be implemented if `supportsQueueResourcing()` and `supportsVisibleFederation()` are `true`
Method	getFrontOfficeLookupSession
Description	Gets the `OsidSession` associated with the front office lookup service.
Return	`osid.tracking.FrontOfficeLookupSession`		a `FrontOfficeLookupSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsFrontOfficeLookup()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeLookup()` is `true` .
Method	getFrontOfficeQuerySession
Description	Gets the `OsidSession` associated with the front office query service.
Return	`osid.tracking.FrontOfficeQuerySession`		a `FrontOfficeQuerySession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsFrontOfficeQuery()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeQuery()` is `true` .
Method	getFrontOfficeSearchSession
Description	Gets the `OsidSession` associated with the front office search service.
Return	`osid.tracking.FrontOfficeSearchSession`		a `FrontOfficeSearchSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsFrontOfficeSearch()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeSearch()` is `true` .
Method	getFrontOfficeAdminSession
Description	Gets the `OsidSession` associated with the front office administrative service.
Return	`osid.tracking.FrontOfficeAdminSession`		a `FrontOfficeAdminSession`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsFrontOfficeAdmin()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeAdmin()` is `true` .
Method	getFrontOfficeNotificationSession
Description	Gets the `OsidSession` associated with the front office notification service.
Parameters	`osid.tracking.FrontOfficeReceiver`	`frontOfficeReceiver`	the notification callback
Return	`osid.tracking.FrontOfficeNotificationSession`		a `FrontOfficeNotificationSession`
Errors	NULL_ARGUMENT		`frontOfficeReceiver` is `null`
	OPERATION_FAILED		unable to complete request
	UNIMPLEMENTED		`supportsFrontOfficeNotification()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeNotification()` is `true` .
Method	getFrontOfficeHierarchySession
Description	Gets the `OsidSession` associated with the front office hierarchy service.
Return	`osid.tracking.FrontOfficeHierarchySession`		a hierarchy design session for front offices
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsFrontOfficeHierarchy()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeHierarchy()` is `true` .
Method	getFrontOfficeHierarchyDesignSession
Description	Gets the `OsidSession` associated with the front office hierarchy design service.
Return	`osid.tracking.FrontOfficeHierarchyDesignSession`		a hierarchy design session for front offices
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsFrontOfficeHierarchyDesign()` is `false`
Compliance	`optional`		This method must be implemented if `supportsFrontOfficeHierarchyDesign()` is `true` .
Method	getTrackingRulesManager
Description	Gets a `TrackingRulesManager` .
Return	`osid.tracking.rules.TrackingRulesManager`		a `TrackingRulesManager`
Errors	OPERATION_FAILED		unable to complete request
Errors	UNIMPLEMENTED		`supportsTrackingRules()` is `false`
Compliance	`optional`		This method must be implemented if `supportsTrackingRules()` is `true` .