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OSID Specifications
tracking package
Version 3.0.0
Interfaceosid.tracking.QueueFrontOfficeAssignmentSession
Implementsosid.OsidSession
Used Byosid.tracking.TrackingManager
osid.tracking.TrackingProxyManager
Description

This session provides methods to re-assign Queues to FrontOffice objects. A Queue may appear in multiple FrontOffice objects and removing the last reference to a Queue is the equivalent of deleting it. Each FrontOffice may have its own authorizations governing who is allowed to operate on it.

Adding a reference of a Queue to another FrontOffice is not a copy operation (eg: does not change its Id ).

MethodcanAssignQueues
Description

Tests if this user can alter queue/front office mappings. A return of true does not guarantee successful authorization. A return of false indicates that it is known queue methods in this session will result in a PERMISSION_DENIED . This is intended as a hint to an application that may opt not to offer assignment operations to unauthorized users.

Returnbooleanfalse if mapping is not authorized, true otherwise
CompliancemandatoryThis method must be implemented.
MethodcanAssignQueuesToFrontOffice
Description

Tests if this user can alter queue/front office mappings. A return of true does not guarantee successful authorization. A return of false indicates that it is known queue methods in this session will result in a PERMISSION_DENIED . This is intended as a hint to an application that may opt not to offer assignment operations to unauthorized users.

Parametersosid.id.IdfrontOfficeIdthe Id of the FrontOffice
Returnbooleanfalse if mapping is not authorized, true otherwise
ErrorsNULL_ARGUMENTfrontOfficeId is null
CompliancemandatoryThis method must be implemented.
MethodgetAssignableFrontOfficeIds
Description

Gets a list of front offices including and under the given front office node in which any queue can be assigned.

Parametersosid.id.IdfrontOfficeIdthe Id of the FrontOffice
Returnosid.id.IdListlist of assignable front office Ids
ErrorsNULL_ARGUMENTfrontOfficeId is null
OPERATION_FAILEDunable to complete request
CompliancemandatoryThis method must be implemented.
MethodgetAssignableFrontOfficeIdsForQueue
Description

Gets a list of front offices including and under the given front office node in which a specific queue can be assigned.

Parametersosid.id.IdfrontOfficeIdthe Id of the FrontOffice
osid.id.IdqueueIdthe Id of the Queue
Returnosid.id.IdListlist of assignable front office Ids
ErrorsNULL_ARGUMENTfrontOfficeId or queueId is null
OPERATION_FAILEDunable to complete request
CompliancemandatoryThis method must be implemented.
MethodassignQueueToFrontOffice
Description

Adds an existing Queue to a FrontOffice .

Parametersosid.id.IdqueueIdthe Id of the Queue
osid.id.IdfrontOfficeIdthe Id of the FrontOffice
ErrorsALREADY_EXISTSqueueId is already assigned to frontOfficeId
NOT_FOUNDqueueId or frontOfficeId not found
NULL_ARGUMENTqueueId or frontOfficeId is null
OPERATION_FAILEDunable to complete request
PERMISSION_DENIEDauthorization failure
CompliancemandatoryThis method must be implemented.
MethodunassignQueueFromFrontOffice
Description

Removes a Queue from a FrontOffice .

Parametersosid.id.IdqueueIdthe Id of the Queue
osid.id.IdfrontOfficeIdthe Id of the FrontOffice
ErrorsNOT_FOUNDqueueId or frontOfficeId not found or queueId not assigned to frontOfficeId
NULL_ARGUMENTqueueId or frontOfficeId is null
OPERATION_FAILEDunable to complete request
PERMISSION_DENIEDauthorization failure
CompliancemandatoryThis method must be implemented.
MethodreassignQueueToFrontOffice
Description

Moves a Queue from one FrontOffice to another. Mappings to other FrontOffices are unaffected.

Parametersosid.id.IdqueueIdthe Id of the Queue
osid.id.IdfromFrontOfficeIdthe Id of the current FrontOffice
osid.id.IdtoFrontOfficeIdthe Id of the destination FrontOffice
ErrorsALREADY_EXISTSqueueId already assigned to toFrontOfficeId
NOT_FOUNDqueueId, fromFrontOfficeId , or toFrontOfficeId not found or queueId not mapped to fromFrontOfficeId
NULL_ARGUMENTqueueId, fromFrontOfficeId , or toFrontOfficeId is null
OPERATION_FAILEDunable to complete request
PERMISSION_DENIEDauthorization failure
CompliancemandatoryThis method must be implemented.