OSID Logo
OSID Specifications
tracking rules package
Version 3.0.0
Interfaceosid.tracking.rules.QueueEnablerQuery
Implementsosid.OsidEnablerQuery
Used Byosid.tracking.rules.QueueEnablerQuerySession
osid.tracking.rules.QueueEnablerSearchSession
osid.tracking.rules.QueueEnablerSmartFrontOfficeSession
Description

This is the query for searching queue enablers. Each method match specifies an AND term while multiple invocations of the same method produce a nested OR .

MethodmatchRuledQueueId
Description

Matches mapped to a queue.

Parametersosid.id.IdqueueIdthe queue Id
booleanmatchtrue for a positive match, false for a negative match
ErrorsNULL_ARGUMENTqueueId is null
CompliancemandatoryThis method must be implemented.
MethodclearRuledQueueIdTerms
Description

Clears the queue Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsRuledQueueQuery
Description

Tests if a QueueQuery is available.

Returnbooleantrue if a queue query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetRuledQueueQuery
Description

Gets the query for a queue. Multiple retrievals produce a nested OR term.

Returnosid.tracking.QueueQuerythe queue query
ErrorsUNIMPLEMENTEDsupportsRuledQueueQuery() is false
ComplianceoptionalThis method must be implemented if supportsRuledQueueQuery() is true .
MethodmatchAnyRuledQueue
Description

Matches constrainers mapped to any queue.

Parametersbooleanmatchtrue for constrainers mapped to any queue, false to match constrainers mapped to no queues
CompliancemandatoryThis method must be implemented.
MethodclearRuledQueueTerms
Description

Clears the queue query terms.

CompliancemandatoryThis method must be implemented.
MethodmatchFrontOfficeId
Description

Sets the front office Id for this query to match queues assigned to front offices.

Parametersosid.id.IdfrontOfficeIdthe front office Id
booleanmatchtrue for a positive match, false for a negative match
ErrorsNULL_ARGUMENTfrontOfficeId is null
CompliancemandatoryThis method must be implemented.
MethodclearFrontOfficeIdTerms
Description

Clears the front office Id query terms.

CompliancemandatoryThis method must be implemented.
MethodsupportsFrontOfficeQuery
Description

Tests if a FrontOfficeQuery is available.

Returnbooleantrue if a front office query is available, false otherwise
CompliancemandatoryThis method must be implemented.
MethodgetFrontOfficeQuery
Description

Gets the query for a front office. Multiple retrievals produce a nested OR term.

Returnosid.tracking.FrontOfficeQuerythe front office query
ErrorsUNIMPLEMENTEDsupportsFrontOfficeQuery() is false
ComplianceoptionalThis method must be implemented if supportsFrontOfficeQuery() is true .
MethodclearFrontOfficeTerms
Description

Clears the front office query terms.

CompliancemandatoryThis method must be implemented.
MethodgetQueueEnablerQueryRecord
Description

Gets the queue enabler query record corresponding to the given QueueEnabler record Type . Multiple record retrievals produce a nested OR term.

Parametersosid.type.TypequeueEnablerRecordTypea queue enabler record type
Returnosid.tracking.rules.records.QueueEnablerQueryRecordthe queue enabler query record
ErrorsNULL_ARGUMENTqueueEnablerRecordType is null
OPERATION_FAILEDunable to complete request
UNSUPPORTEDhasRecordType(queueEnablerRecordType) is false
CompliancemandatoryThis method must be implemented.