| Package | Description |
|---|---|
| org.osid.orchestration |
The Open Service Interface Definitions for the org.osid.orchestration
service.
|
| org.osid.tracking |
The Open Service Interface Definitions for the org.osid.tracking
service.
|
| org.osid.tracking.batch |
The Open Service Interface Definitions for the org.osid.tracking.batch
service.
|
| org.osid.tracking.rules |
The Open Service Interface Definitions for the org.osid.tracking.rules
service.
|
| Class and Description |
|---|
| TrackingManager
The tracking manager provides access to rules sessions and provides
interoperability tests for various aspects of this service.
|
| Class and Description |
|---|
| BlockingIssueAdminSession
This session blocks issues.
|
| BlockingIssueLookupSession
This session defines methods for retrieving blocking issues.
|
| BranchedIssueAdminSession
This session branches issues.
|
| BranchedIssueLookupSession
This session defines methods for retrieving branched issues.
|
| DuplicateIssueAdminSession
This session creates and manages linked issues.
|
| DuplicateIssueLookupSession
This session defines methods for retrieving linked issues.
|
| FrontOffice
A
FrontOffice represents a collection of issues and
efforts. |
| FrontOfficeAdminSession
This session creates, updates, and deletes
FrontOffices. |
| FrontOfficeForm
This is the form for creating and updating frontOffices.
|
| FrontOfficeHierarchyDesignSession
This session defines methods for managing a hierarchy of
FrontOffice objects. |
| FrontOfficeHierarchySession
This session defines methods for traversing a hierarchy of
FrontOffice objects. |
| FrontOfficeList
Like all
OsidLists, FrontOfficeList
provides a means for accessing FrontOffice elements
sequentially either one at a time or many at a time. |
| FrontOfficeLookupSession
This session provides methods for retrieving
FrontOffice
objects. |
| FrontOfficeNode
This interface is a container for a partial hierarchy retrieval.
|
| FrontOfficeNodeList
Like all
OsidLists, FrontOfficeNodeList
provides a means for accessing FrontOfficeNode elements
sequentially either one at a time or many at a time. |
| FrontOfficeNotificationSession
This session defines methods to receive notifications on adds/changes
to
FrontOffice objects. |
| FrontOfficeQuery
This is the query for searching front offices.
|
| FrontOfficeQueryInspector
This is the query inspector for examining front office queries.
|
| FrontOfficeQuerySession
This session provides methods for searching among
FrontOffice
objects. |
| FrontOfficeReceiver
The front office receiver is the consumer supplied interface for
receiving notifications pertaining to new, updated or deleted
FrontOffice objects. |
| FrontOfficeSearch
The search interface for governing front office searches.
|
| FrontOfficeSearchOrder
An interface for specifying the ordering of search results.
|
| FrontOfficeSearchResults
This interface provides a means to capture results of a search.
|
| FrontOfficeSearchSession
This session provides methods for searching among
FrontOffice
objects. |
| Issue
A
Issue represents a issue in a Queue. |
| IssueAction
This enumeration contains the possible issue action types.
|
| IssueAdminSession
This session creates, updates, and deletes
Issues. |
| IssueForm
This is the form for creating and updating
Issues. |
| IssueFrontOfficeAssignmentSession
This session provides methods to re-assign
Issues to
FrontOffice objects. |
| IssueFrontOfficeSession
This session provides methods to retrieve
Issue to
FrontOffice mappings. |
| IssueList
Like all
OsidLists, IssueList provides a
means for accessing Issue elements sequentially either one
at a time or many at a time. |
| IssueLookupSession
This session defines methods for retrieving issues.
|
| IssueMessagingSession
This session creates comments on issues and sends messages to
customers.
|
| IssueNotificationSession
This session defines methods to receive notifications on adds/changes
to
Issue objects in this FrontOffice. |
| IssueQuery
This is the query for searching issues.
|
| IssueQueryInspector
This is the query inspector for examining issue queries.
|
| IssueQuerySession
This session provides methods for searching among
Issue
objects. |
| IssueReceiver
The issue receiver is the consumer supplied interface for receiving
notifications pertaining to new, updated or deleted issues.
|
| IssueResourcingSession
This session defines methods for resourcing issues.
|
| IssueSearch
The search interface for governing issue searches.
|
| IssueSearchOrder
An interface for specifying the ordering of search results.
|
| IssueSearchResults
This interface provides a means to capture results of a search.
|
| IssueSearchSession
This session provides methods for searching among
Issue
objects. |
| IssueSmartFrontOfficeSession
This session manages queries and sequencing to create "smart" dynamic
catalogs.
|
| IssueTrackingSession
This session defines methods for looking at issues in a queue.
|
| IssueTriagingSession
This session defines methods for routing issues.
|
| LogEntry
A
LogEntry is an entry of an issue. |
| LogEntryForm
This is the form for creating and updating
LogEntries. |
| LogEntryList
Like all
OsidLists, LogEntryList provides
a means for accessing LogEntry elements sequentially either
one at a time or many at a time. |
| LogEntryLookupSession
This session provides methods for retrieving premade
LogEntries. |
| LogEntryNotificationSession
This session defines methods to receive notifications on adds/changes
to
LogEntry objects in this FrontOffice. |
| LogEntryQuery
This is the query for searching log entries.
|
| LogEntryQueryInspector
This is the query inspector for examning log entry queries.
|
| LogEntryReceiver
The log entry receiver is the consumer supplied interface for receiving
notifications pertaining to new, updated or deleted log entries.
|
| MyIssueSession
This session defines methods for retrieving issues.
|
| Queue
A
Queue governs the processing of Issues. |
| QueueAdminSession
This session creates, updates, and deletes
Queues. |
| QueueForm
This is the form for creating and updating
Queues. |
| QueueFrontOfficeAssignmentSession
This session provides methods to re-assign
Queues to
FrontOffice objects. |
| QueueFrontOfficeSession
This session provides methods to retrieve
Queue to
FrontOffice mappings. |
| QueueList
Like all
OsidLists, QueueList provides a
means for accessing Queue elements sequentially either one
at a time or many at a time. |
| QueueLookupSession
This session provides methods for retrieving
Queue
objects. |
| QueueNotificationSession
This session defines methods to receive notifications on adds/changes
to
Queue objects in this FrontOffice. |
| QueueQuery
This is the query for searching queues.
|
| QueueQueryInspector
This is the query inspector for examining queue queries.
|
| QueueQuerySession
This session provides methods for searching among
Queue
objects. |
| QueueReceiver
The queue receiver is the consumer supplied interface for receiving
notifications pertaining to new, updated or deleted
Queue
objects. |
| QueueResourcingSession
This session defines methods for resourcing queues.
|
| QueueSearch
The search interface for governing queue searches.
|
| QueueSearchOrder
An interface for specifying the ordering of search results.
|
| QueueSearchResults
This interface provides a means to capture results of a search.
|
| QueueSearchSession
This session provides methods for searching among
Queue
objects. |
| QueueSmartFrontOfficeSession
This session manages queries and sequencing to create "smart" dynamic
catalogs.
|
| SubtaskIssueAdminSession
This session creates subtask
Issues. |
| SubtaskIssueLookupSession
This session defines methods for retrieving subtasks.
|
| TrackingProfile
The tracking profile describes the interoperability among tracking
services.
|
| Class and Description |
|---|
| FrontOfficeAdminSession
This session creates, updates, and deletes
FrontOffices. |
| FrontOfficeForm
This is the form for creating and updating frontOffices.
|
| IssueAdminSession
This session creates, updates, and deletes
Issues. |
| IssueForm
This is the form for creating and updating
Issues. |
| QueueAdminSession
This session creates, updates, and deletes
Queues. |
| QueueForm
This is the form for creating and updating
Queues. |
| SubtaskIssueAdminSession
This session creates subtask
Issues. |
| Class and Description |
|---|
| FrontOffice
A
FrontOffice represents a collection of issues and
efforts. |
| FrontOfficeList
Like all
OsidLists, FrontOfficeList
provides a means for accessing FrontOffice elements
sequentially either one at a time or many at a time. |
| FrontOfficeQuery
This is the query for searching front offices.
|
| FrontOfficeQueryInspector
This is the query inspector for examining front office queries.
|
| QueueList
Like all
OsidLists, QueueList provides a
means for accessing Queue elements sequentially either one
at a time or many at a time. |
| QueueQuery
This is the query for searching queues.
|
| QueueQueryInspector
This is the query inspector for examining queue queries.
|